What does the company do well? Easy and efficient time tracking. The app keeps track of what you're working on and the web based dashboard allows you to pull up multiple reports. You can see exactly what you're spending your day doing. For those that have employees, this allows you to track their time in a non intrusive way while also holding them accountable.
What does the company not do well? They pretty much do what they say they do and really well. Two things that could be added that would be nice to have:
- integration with invoicing software, so that if I just spent 2 hours on a project and mark it closed, it will automatically generate an invoice for me so that I can tweak, approve, & send off.
- general UI improvements to the app. I think this is already underway but the current app looks a bit dated. Not really anything major at all, and it certainly won't stop me from using the software as the value provided is quite great.
What do you wish you had known about the company before using? Nothing much to say here. The company website provides all details and does so transparently. There were no nasty surprises for me. I got exactly what I thought I was getting. Overall very very happy.