What does the company do well? Ability to track small details about every project.
What does the company not do well? Windows desktop app could use some improvements so it doesn't interfere with the daily workflow as much. Plus, it crashes about once a month.
What do you wish you had known about the company before using? They have 3 versions of Windows app...Pro, Lite, and a new version that supposedly combines both into one. However, the new app does not work as good as the "old" Pro app. I wish I had known before "upgrading".