What does the company do well? Great desktop app with excellent reporting. It's very good at recognizing when I've got distracted and am no longer working and also when I am working but have forgotten to turn on my timer!
What does the company not do well? The desktop and mobile apps do not sync in real-time, meaning one needs to be stopped before starting the other. The mobile app has extremely limited functionality. There are other time trackers that make billing easier.
What do you wish you had known about the company before using? I would need to log into the website to be able to add permanent tasks for my team to use.