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Review of Yext

Steven John Mapua

  • Reviews Icon 1 Review
  • Points Icon 10 Points
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Overall Experience
Ease of Use
Customer Service
What does the company do well?
They have an API
What does the company not do well?
Every time I speak with one of their reps, it seems I get nothing but grief. I was recently on a conference call with 4 of them. They promised to finally combine my 2 accounts that I've repeatedly requested for 3 years now. I also told them I was not interested in buying blocks to save money and was happy with my buy as I sign clients up. What did they do? Well, without notifying me, without first invoicing me, without any communication whatsoever, they charged my credit card $12,973.33. So sick of their games.
What do you wish you had known about the company before using?
Check your ring after shaking their hand
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