What does the company do well? Rocket.Chat is a great tool for companies and groups of different sizes. It's inituitive and easy to use, with features like private and public channels, private messages, and a wide range of emojis and gif functions. We use Rocket.Chat for daily communications within my department as well as quick communications with other departments.
What does the company not do well? Can't think of anything. Rocket.Chat meets all of my current chat needs.
What do you wish you had known about the company before using? Rocket.Chat is an open source tool, which means it's developed, tested, and secured by a community of developers. As a result, it's MUCH cheaper than Slack.