What does the company do well? Tracks all activity while using your computer. Allows you to easily go back and capture any time you may have missed throughout the day. Their support team is very responsive. Best passive time tracking system and I highly recommend it to anyone who has to bill for the work they do on a computer throughout the day. If you use it consistently it is great for making sure that you never miss another billable hour again.
What does the company not do well? The software advertises that you can track away time. However, this function has never seemed to work. When you record away time it doesn't categorize it online or make any indication of what the away time was. Finally, we gave up and stopped bother to track it all together.
What do you wish you had known about the company before using? Use it consistently and can be a great supplement or primary time tracking software