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Review of Zoho Survey

Stephen Mulwa

  • Reviews Icon 6 Reviews
  • Points Icon 60 Points
  • Screenshots Icon 0 Screenshots

Overall Experience
Ease of Use
Customer Service
What does the company do well?
ZohoSurvey has the option of integrating with a lot of other software. I can integrate it with Google Drive which has helped me in saving data from ZohoSurvey onto my GDrive. Very simple to use and many times ZohoSurvey has ready-made surveys which can be used and edited according to your company’s needs. ZohoSurvey even has an excellent customer support. They have hellped me every time.
What does the company not do well?
It gets a bit hard to locate your older surveys as there isn’t any option of keeping and maintaining folders. There isn’t even an option of controlling the layout of the questions. Along with this, there are limited template layouts in ZohoSurvey.
What do you wish you had known about the company before using?
With ZohoSurvey, my company and I can tie surveys into our websites and emails giving us more and better customer insights. I use ZohoSurvey to conduct easy and fast surveys among our clients and customers. ZohoSurvey is even used extensively by me to exchange ideas among my team members creating an excellent working culture and environment. Increases collaboration and productivity. Getting customer insights is essential for the growth and profitability of the company and with ZohoSurvey, I can get to know about customer needs and wants.