What does the company do well? There are a lot of divisions and organization pieces that are helpful
What does the company not do well? The customization to edit forms isn't very open - there are some limitations for checkboxes, for example.
What do you wish you had known about the company before using? I was required to use it so I jumped right in. I wish I would have done a full training sooner, though, just to understand all of the things it can do.