What does the company do well? We have been able to organize and carry out customized web seminars for the generation of leads throughout the country. It has cut our administrative costs and headaches significantly when we changed a competitor's product that had limited features and was much more expensive.
What does the company not do well? Some of our remote users have discovered that ClickMeeting has some time delay when they use it on their Android devices. The audio quality could be better. It would be nice to be able to trim the recordings.
What do you wish you had known about the company before using? I wish we could customize the automatic answer thanks email. We deactivated that function and now we send our own personalized follow-up email to the attendees.