What does the company do well? Work Flow, custom notes, speed, add-ons, UI, Integration with Office 365, click do dial with Vonage. It's a good UI but it's starting to show it's age. There parts that look and work really well, but then there parts that still feel like the legacy system. I love the parsing, I love the notes and email tracking, I like the depth and customization. For larger agencies it's a perfect fit.
What does the company not do well? 1) Dashboard screen for candidate process. I need a table with each req that give a number of candidates in each stage of the recruiting process. I want to easily move candidates in each state by click and move. Some of the parts feel a little clunky and not all the parts seem like they've been updated in years. What I really don't like is the cost. It's very expensive and I thinking about moving off the system. It has a lot of features I use, like but I could be okay with a more basic system that cost a lot less. For a very advanced company which uses the system for hundreds of open jobs over many recruiters, this is a great system. I don't recommend for a independent recruiter.
What do you wish you had known about the company before using? Nothing at all.