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Review of Paychex Payroll

John Maithya

  • Reviews Icon 6 Reviews
  • Points Icon 60 Points
  • Screenshots Icon 0 Screenshots

Overall Experience
Ease of Use
Customer Service
What does the company do well?
I like that all of my tax documentation is created and accessible within the system. Not having to wait on a physical piece of mail to show up in my mailbox at home or for it to be distributed within the office makes things a lot more convenient for me. Oddly enough, I love doing my taxes, so this helps me get a head start in getting them submitted earlier.
What does the company not do well?
I am unsure if this is Paychex's requirement set or if it is something that is set by an admin, but I can't use special characters in my password(s). I always add one at the end of my passwords and I am not allowed. It's not a huge inconvenience, but I do see it as a security risk. That said, I doubt anyone cares what I make!
What do you wish you had known about the company before using?
How good is the product.
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