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Review of Salesboom

Sasha Rakhma

  • Reviews Icon 8 Reviews
  • Points Icon 80 Points
  • Screenshots Icon 0 Screenshots

Overall Experience
Ease of Use
Customer Service
What does the company do well?
What I like best about Salesboom's software are actually the people behind the software. The on-boarding process involved direct communication with the CEO and fast-tracking live online demos to help with populating key customer and product information that previously only lived in scattered excel sheets. Salesboom helped me to envision the possibilities offered by their software that I didn't know were available to our small business. I'm perhaps most excited about the potential for customization in the future. Salesboom offers this in-house which doesn't seem to be a key offering with other CRM platforms out there. Salesboom feels more like a partner in our business than an arms-length service provider.
What does the company not do well?
At first, the 'look of the platform is less 'crisp' than others we have researched, like Insightly for example. However, this doesn't seem to affect it's usability or speed with which a new administrator can start seeing benefits from it's use. Looks becomes less important when you know that something works and exceeds expectations.
What do you wish you had known about the company before using?
Nothing much.