What does the company do well? Having availability online, has been very useful. Customers really like receiving reminders too. It has helped us organize and maximize productivity. We have been generally very happy with the product.
What does the company not do well? At some point it has collapsed and stops working. That has caused some collapse in the office. the staff always responds quickly.
What do you wish you had known about the company before using? They lack some key reports to run a business. There is no way to keep track of customer references even if there is a report for it.