What does the company do well? There is no way to download accounting to QuickBooks to handle accounting after selling a property. You need instructions for custom reports. The customer service is very good, but getting an answer is unpredictable and I often call other ResMan users because the customer service representatives could not answer my question.
What does the company not do well? In general it is quite easy to use. It covers everything you need to run a multifamily complex. You can not change notes in a provider payment if it has been reconciled. This is very inconvenient.
What do you wish you had known about the company before using? Currently, there is no custom report writer, but they are very close to launching one. The Development team has been outstanding and has always met and exceeded our challenging expectations.