What does the company do well? The basic use is very intuitive. I can add a new user to track the time, provide a basic tutorial and tips and tricks, and all are set up to be able to inform the time correctly.
What does the company not do well? The relationships and the keys of the table are not obvious, so creating a report that includes the data that I need to show takes more time than I have.
What do you wish you had known about the company before using? It seemed a bit expensive, and for our needs we found that any license, except the most expensive one, was pretty useless. The functionality levels in the lower licenses did not help us at all. We end up getting all the licenses at the highest level.