What does the company do well? I love that fact that it is easy to use and helps organize keep information and activities that help me run my business more efficiently - I worry less about things getting overlooked. It's so easy to set and keep track of progress towards sales targets.
What does the company not do well? Nothing really - it does the key functions that I need a really powerful CRM to do.
What do you wish you had known about the company before using? It's a simple and fresh action oriented system that won't bog down your people (and you) with an onerous learning curve.