What does the company do well? Not only does it make it very easy for me to find and add contacts, but I love the emails I receive each time there are engagement opportunities for my brand. It's really easy for my team to check and see if someone has already been contacted and to see the history of contact, I have never used Salesforce before, but I assume this is a similar tool to salesforce, but geared more towards someone like me who isn't looking to necessarily make sales, but keep track of communications.
What does the company not do well? Honestly, I don't have any problems with it! I think it's a super helpful CRM and it's perfect for exactly what I need and use it for.
What do you wish you had known about the company before using? Managing our experts (contacts) and keeping tabs on communication. It's very easy with Nimble.