What does the company do well? The ease of use is more attractive with this software. It's easy to navigate, set up meetings and send invitations to others. The software has everything you need to hold a meeting: screen sharing, webcam capabilities, phone / computer audio, chat function, etc.
What does the company not do well? I do not like it when I re-download the software every time I use it, even if I used the software the day before! I was really excited about the application on my iPhone, but it seems to me that it does not work and it sometimes fails.
What do you wish you had known about the company before using? In general, GoToMeeting is for most people. It is easy to use and convenient. If we were a bigger company, I can look for other options, but for now, this is enough for our needs.