What does the company do well? The interface of the dashboard is the best of any CRM I have worked with. I like seeing the most recent deals and most recent contacts when you are pulled up on the dashboard. A lot of people do not know about Nimble but I think its data management and email tracking stack up to any other CRM on the market. I think the vibrant dashboard makes the user friendly experience something that translates to quality management of key customers. The system is organized and you do not tend to get lost in the small details with contacts.
What does the company not do well? The pipeline interface is very easy to follow, but I wish there was a running list of closed accounts that appeared on the page. I want to see the history of closed deals. I wish Nimble could do more success story features in their webinars. I feel we get a lot of tips from people inside Nimble but I would like to hear back from Nimble Users who have found a way to make the best of the CRM.
What do you wish you had known about the company before using? Get involved in the CRM special features that Nimble offers. Not just the basic management options.