What does the company do well? I really like this program because it is ideal for small and large companies alike. ShareFile gives you multiple tools to access your data, including a desktop application, a synchronization tool.
What does the company not do well? I do not like it because it's not free. And it can not be compared to google drive or MS onedrive, however, Sharefile offers better tools and security. Support is part of what you pay for, as they provide complete system support.
What do you wish you had known about the company before using? I would have liked to know beforehand to know that our files could easily be shared internally and externally, and most of them are organized. I can access files from my phone or from any computer.