What does the company do well? Their reporting is top notch. You can use their white labelling reporting for customers that you serve for social media management. It's accurate and fast! You can also schedule posts and I LOVE how easy it is to use Instagram with this scheduling tool and even Instagram stories now. They offer labeling too so you know which type of posts work best on which social networks :)
What does the company not do well? It takes a while to fully understand what you can do with Agorapulse. But if you ask they do respond quickly with great information for you.
What do you wish you had known about the company before using? How great it was to use after learning it. I wish I had started sooner using their services.