What does the company do well? Basically, I'm a fan of Zoho tools like spreadsheets, presentations, project management, etc. If you are running small or medium enterprises, Zoho People would be a great companion for you to manage your workers. Zoho People gives one of the Great user experience by any HR tool.
What does the company not do well? The disadvantage of this application is that it is a bit expensive and the trial period was very less compared to similar tools. I don't know one can decide to choose or not to choose an HR software in a 15 day free trial period.
What do you wish you had known about the company before using? Zoho People gives you a clear picture of the utilization of resources. It is simple yet powerful.