What does the company do well? We love the integration capabilities of our Revel POS - it integrates beautifully with a scale as well as the Moneris pinpad. Which means we aren't doing manual data entry for when we weigh food items, or process credit/debit. The reports features are easy to use, and allow our small grocery business to have the sales analytics we need in making inventory decisions.
What does the company not do well? Recently, in new versions, it takes a few too many steps to alter quantities and enter discounts. Functionality is still there, but from a speed perspective, it's a little slow because there are too many steps.
What do you wish you had known about the company before using? I can't think of anything. We had a fairly straight forward install and haven't had really any troubles since starting with Revel 3 years ago.