What does the company do well? The company makes it very easy and straight forward to track time and tasks. It is a very simple and transparent approach and the learning curve is easy.
What does the company not do well? There are still some bugs in the windows app (also known as Toggl Desktop). When there is day light savings, I find the software has issues in correctly keeping track of the hours and days.
What do you wish you had known about the company before using? That the software is very time tracking focused. It isn't a good tool for task planning or spring planning. This ends up generating a second step in my book keeping in bringing the time tracking to the task tracking.