What does the company do well? The main strengths of PayPal in my opinion are: The security it offers (which has a neat reputation, in the 3 years that I have been using this service I have not had any problems); The ease of use in different websites of purchases or services (among which we can find Ebay, facebook advertising, various hosting services, domain sellers (such as Godaddy) among many others); The speed of transactions; your customer service (which has always answered all my concerns correctly); And finally its universality, because it allows me to receive and send transactions to any person anywhere in the world with an active Paypal account.
What does the company not do well? The main defect of Paypal are its excessive commissions (which are 5.4% of its value + 0.3 US $), this is a factor that puts this service at a disadvantage compared to other similar services (such as Skrill, Uphold, Neteller, among others , which have much more acceptable commissions). Likewise, I have noticed that paypal has unfairly limited some accounts of known and established too long time lapses for the return of the money contained in these.
What do you wish you had known about the company before using? The considerable risk of an unfair limitation of the account, as well as its high commissions in comparison to other similar services.