What does the company do well? Easy to use. That is the biggest thing they have going. The software is powerful, even the free version. 30 day trial and their products integrate nicely as well as integrates extremely well with external programs.
What does the company not do well? They need to have the option of sending contracts and having them signed. Some screens look similar, but as I use it I get more and more familiar with what is where.
What do you wish you had known about the company before using? I only wish I had found them sooner. The software is stable which is a real plus in their favor as well.