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Review of Timely

Brian Shakley

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Overall Experience
Ease of Use
Customer Service
What does the company do well?
For our small business, the need for a time tracking solution is essential. Timely offered that solution in a simple, fairly intuitive sort of way. Overall, the software's features gave our team the ability to track time during tasks and gave our management the visibility it needed to make decisions on capacity for other projects.
What does the company not do well?
While the system is intuitive, it's not as basic as the time tracking system that we use now. When it comes to tracking time, we didn't want to overthink it. The reporting function was not as simple as our current system, either.
What do you wish you had known about the company before using?
It was great to try, but ultimately didn't work for us. That doesn't mean it won't work for someone else though. Had we been using it prior to our current system, we most likely would've stayed with it.
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