What does the company do well? TeamViewer is a very simple remote support product. I have been using TeamViewer for years to provide support to friends and family as well as be able to access specific PC software from my mobile device to verify dimensions or design criteria. It is a secure account that you can access your own devices from any device as long as the software is running on the device you are wishing to control. I have used it to provide support for MAC, PC, and Raspberry Pi from my iOS device, PC, and MAC.
What does the company not do well? I do not have any issues with the company at all. I have been using the software for many years and it just simply works.
What do you wish you had known about the company before using? The company has reliability and the software works.