What does the company do well? It's a very convenient tool for keeping the notes about projects as well as additional documents. We use ActiveCollab for working on monthly newsletters, and there are several creators involved in the process. Each newsletter has a project of its own, with Tasks, Discussions, Files, Notes, and Activity tabs as well as an option to set permissions. The activity tab shows what each member has done, and AC also sends a separate email with updates (saving you the effort of checking it manually all the time or having your team members write you that they have done their part).
What does the company not do well? We have used it for several months now and we haven't found anything that we didn't like. It's a very convenient tool for collaboration.
What do you wish you had known about the company before using? I wish we have switched to this way of working on a monthly newsletter earlier. It saves a lot of time and it's very convenient.