What does the company do well? I recommend Asana to people all the time. While there are a lot of project management software options, I like Asana the best by far from all those that I've tried. I love the simple view, how easy it is to add tasks and projects, and especially the option for reoccurring tasks. I use it personally, as a business owner, and to manage my interns. It's been a terrific platform for me.
What does the company not do well? I wish there were a couple of more options for recurring tasks. You can set monthly, weekly, daily, reminders, etc, but I need another option since each month doesn't have the same number of days. For example, my blog publishes on the second and fourth Wednesday of the month, but I have to set my reminders weekly and then just ignore the off-weeks because the Asana scheduling doesn't work that way. It's a minor thing, but I wish it could be fixed. Overall, I'm very happy with the program.
What do you wish you had known about the company before using? Nothing I can think of! I'm a fan!