What do you wish you had known about the company before using? They just didn't provide the results I paid for. They said 24 hour turn around. Then after three days they just dumped me in the chat for help and deleted my account. They refunded my money but I would rather have had the reports that I paid for with the files they advertise that they can use. (I can't upload screenshots of my account logged in, as they deleted my entire account and blocked me from their site).