What does the company do well? Talkwalker is a highly innovative tech company, constantly evolving and growing to bring the latest technologies to the industry, this is one of its most impressive features. Not only has it consolidated its position as a leading provider of global media monitoring solutions, it has brought to market some truly impressive functionality and ways of capturing and rendering data to make it a game changer in the field.
What does the company not do well? Not a lot really, I cannot complain about their technology provision nor their customer support teams who are very attentive.
What do you wish you had known about the company before using? How granular the pricing structure can be and how many of the new innovative features and functionality are typically proposed as pay-for solutions rather than additions to existing subscriptions. AI sentiment scoring for example was freely implemented but has latterly been reserved only for those paying extra.