What does the software or service do well? The unlimited templates are very useful and are the main selling point for me. I can't imagine running my business without templates like this. The pricing is also fair. The mobile app is useful though i could also stand for a redesign. I am also grateful for the Google Drive sync, though I wish it was a bit more configurable.
What does the software or service not do well? My biggest complaints about the software are: - Tabbing while signing a document does not work - Dated user interface - Docs appear low-resolution when signing - No way to update the underlying PDF of an existing template without having to re-make it.
What do you wish you had known about the software or service before using? I wish I had know that the interface did not feel modern or fresh.