What does the software or service do well? It is the most unbelievable software for both recruiters and internal BD's and Sales AE's. This is a CRM, ATS and email marketing machine. Love it!
What does the software or service not do well? Sometimes its a bit hard for recruiters/AEs to figure out but not sure how you can change UX when all the features are needed. Once they learn, they love it also.
What do you wish you had known about the software or service before using? Nothing, been using for 15 years and think its the best thing for any recruiting agency.
Have you used a competitor to the software or service? If so, how does it compare? Bullhorn, Salesforce with ATS add on, but I am not a fan. PCRecruiter is the best and is the only option to use for a firm that needs a strong ATS/CRM.