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Review of Freshcaller

Steven Duran

  • Reviews Icon 1 Review
  • Points Icon 15 Points
  • Screenshots Icon 1 Screenshot

Overall Experience
Ease of Use
Customer Service
What does the software or service do well?
This software allows me to port in my existing phone numbers and dial/receive calls using a soft phone.
What does the software or service not do well?
I think the reporting could be a bit more robust. Otherwise, it's a really good software solution.
What do you wish you had known about the software or service before using?
I wish I knew that the porting in of a hard line was going to be a manual process that needed to be coordinated with the Freshcaller customer service team.
Have you used a competitor to the software or service? If so, how does it compare?
We evaluated a whole bunch of other software solutions and we landed on Freshcaller due to it's integrations with other solutions we are currently using.
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