What does the software or service do well? RingCentral Meetings has a pretty good meetings tool allowing for virtual meetings and screen shares with many participants. Their app is easy to use and able to handle lots of viewers attending a meeting at once.
What does the software or service not do well? We've experienced some issues on our team with dropped calls or issues with the app crashing. When reaching out to customer support, sometimes our issues are resolved but other times the issues aren't fixed.
What do you wish you had known about the software or service before using? I think that if our team knew the issues we'd have with bad connections and dropped calls, we would have probably gone with Zoom or another screen share meeting tool.
Have you used a competitor to the software or service? If so, how does it compare? Yes, we've tried Zoom and UberConference and we like both better.