What does the software or service do well? Oracle Sales Cloud is easy to use and can efficiently track all your potential customers. You have the opportunity to insert detailed notes about a call. This is a great configuration if someone takes over the account because you can prepare the notes and know exactly when the candidate was contacted. If someone does not want to be contacted, that will also appear.
What does the software or service not do well? You need an IT guru or external implementer to help keep all of our customization and ensure that every update is smooth.
What do you wish you had known about the software or service before using? It was wanted to know the magnitude and the genius that this software offers but nowadays I have had a very good experience to try this tool and to implement it, as well as to the use for the clients, and it is a very improved tool from where it started. The features are useful and the cloud capabilities are very smooth and beneficial.
Have you used a competitor to the software or service? If so, how does it compare? I have not used only Oracle Sales Cloud.