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Review of Zoom

Kristi Porter

  • Reviews Icon 30 Reviews
  • Points Icon 562 Points
  • Screenshots Icon 30 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Zoom do well?
Like many business owners, this has become my go-to for video chats and conferencing. It's a terrific platform that has a lot of features. I've been using it for about two years, and I don't think it's ever let me down!
What does Zoom not do well?
It can get pricey really fast. Fantastic extra features and benefits, but you definitely pay for them. So, if you're small, it can be a challenge.
What do you wish you had known about Zoom before using?
I probably should've taken the tutorial before the first time I tried it with a potential client. It's not always the most intuitive program, and you don't want to be trouble-shooting on the fly. :)
Have you used a competitor to Zoom? If so, how does it compare?
I tried using Free Conference Call so I didn't have the 40 minute time limit (basic plan), but it failed me time and again. Zoom is far superior.
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