What does the software or service do well? Software updates are easy to navigate through due to the very detailed instructions. I have never had a software issue, so i'd say my software does everything well.
What does the software or service not do well? I have no complaints
What do you wish you had known about the software or service before using? nothing
Have you used a competitor to the software or service? If so, how does it compare? Yes we were using another provider and decided to look into our options on what might be better, I had looked at over 50 companies and nobody touched what you guys had to offer. The pricing, being able to get a free terminal without extra costs, and I am never surprised by our bill when it comes as it's the most detailed bill I have seen.