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Review of Acuity Scheduling

Kristi Porter

  • Reviews Icon 30 Reviews
  • Points Icon 562 Points
  • Screenshots Icon 30 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Acuity Scheduling do well?
It's a great tool for scheduling different kinds of appointments (in-person and online), taking payments, and setting up systems. Lots of bells and whistles. It's particularly geared toward coaches.
What does Acuity Scheduling not do well?
It's not very intuitive. I feel like I'm always trying to find features and settings again. So, it takes a while to learn (and re-learn).
What do you wish you had known about Acuity Scheduling before using?
I needed to set aside more time to get it set up like I wanted. I should've probably also gone through one of their trainings.
Have you used a competitor to Acuity Scheduling? If so, how does it compare?
I have also used Calendly. Depending on your needs, one is a better fit over the others. For simple online meetings, Calendly is the way to go. For more features, both in-persona and online meetings, and taking payments, Acuity is probably the better option.
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