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Review of TenantCloud

Chris S

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Overall Experience
Ease of Use
Customer Service
What does the software or service do well?
Excellent online payments, maintenance requests, built in messaging system.
What does the software or service not do well?
Reports are a little iffy. Biggest issue I have run into is that if you are looking for last months report but a tenant pays early it will mess up your numbers. So if you usually get 4000/month for a 4plex June 1-30. But a tenant pays early for the next month, say June 27th, then it will show that you made 5000 that month. Wish there was a way to do reports by due date and not the actual paid date. I put in a suggestion for it lets see how it goes!
What do you wish you had known about the software or service before using?
Nothing really. I am super satisfied with it.
Have you used a competitor to the software or service? If so, how does it compare?
Its basically AppFolio but a lot cheaper. Great if you have fewer than a few hundred rentals.