What does the software or service do well? BGOcloud offers excellent uptime and a great variety of features which can boost the speed and security of a website. I liked that they include free SSL certificates and SSD storage in their plans. The free backup solution is also an advantage.
What does the software or service not do well? I haven't had any problems so far, so I can't think of anything.
What do you wish you had known about the software or service before using? That they offer a free domain if you purchase a shared hosting plan for 1 year.
Have you used a competitor to the software or service? If so, how does it compare? What I really like about BGOcloud is that they do not have any hidden fees or high renewal prices, because that's a common problem when buying hosting from some of the other reputable hosting providers.