What does IDrive do well? I use iDrive to protect my important files and documents in case of hard drive failures. The major reason why I love iDrive over similar services because it comes to support for unlimited devices with external hard drive backup.
What does IDrive not do well? It does not have a Linux desktop client and their customer service is pathetic. Also, they do not provide an unlimited backup plan.
What do you wish you had known about IDrive before using? If you are looking for a good cross-platform cloud-based online backup and storage service, you can go for iDrive. It has a desktop client for macOS and Windows.