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Review of Act! CRM

Jeremy Dixon

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Overall Experience
Ease of Use
Customer Service
What does the software or service do well?
Holds data in a place. It wont be deleted.
What does the software or service not do well?
The entire user experience is an absolute nightmare. The features are clunky and limited. They released a browser version that should be labeled "beta".
What do you wish you had known about the software or service before using?
That the cloud version of the software is buggy as all heck and does not support many important features.
Have you used a competitor to the software or service? If so, how does it compare?
Yes. They are cheaper and better. I'd be using Agile if i wasnt locked in a contract