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Review of Citizens Bank

Mike McKeown

  • Reviews Icon 4 Reviews
  • Points Icon 225 Points
  • Screenshots Icon 2 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Citizens Bank do well?
Citizens Bank allows me to see all the withdrawals and deposits along with purchases in one location. Very nice to upload checks as deposits rather than to go to an actual branch.
What does Citizens Bank not do well?
Citizen Bank goes down frequently so when you want to know your balance or transactions, you have to wait longer than you want
What do you wish you had known about Citizens Bank before using?
I wish I knew it was not live time on all transactions, you need to be patient and wait for the items to get thru the banking process
Have you used a competitor to Citizens Bank? If so, how does it compare?
This is the only bank we use, so I don't have anything to compare it to, however Citizens seems much better than other programs when I talk to friends and colleagues.