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Review of TriNet

Steven H. Fage

  • Reviews Icon 4 Reviews
  • Points Icon 25 Points
  • Screenshots Icon 4 Screenshots

Overall Experience
Ease of Use
Customer Service
What does TriNet do well?
Trinet makes it very easy to see and manage all of my payroll and benefit functions of my business. If pay rate or payroll documents for taxes need to be found or changed, it is really easy to see all of the company members at a glance.
What does TriNet not do well?
Trinet does everything quite well. If I were to critique anything it would be the dashboard, it took them some time to update it to a current user friendly version. Since they updated it has been very easy to use.
What do you wish you had known about TriNet before using?
I wish I had known how easy this whole process would be prior to using Trinet. They took away the intimidation factor as well as the feeling of being on my own, their customer support is the best. Anytime I have a question, if my main person is out for the day, I always get a reply from someone on their team jumps right in with very helpful and detailed instructions.
Have you used a competitor to TriNet? If so, how does it compare?
I have not used a competitor, Trinet is my first service and have been using them for quite a few years now. I have had opportunities to switch but have decided against it due to their wonderful customer support.
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