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Review of Workday

Traci (Ragsdill) Covey

  • Reviews Icon 1 Review
  • Points Icon 27 Points
  • Screenshots Icon 1 Screenshot

Overall Experience
Ease of Use
Customer Service
What does the software or service do well?
This software was implemented for our payroll and as our applicant tracking system this year. I can only speak on the ATS. The layout is nice, it's mostly user friendly and has mobile functionality. Workday also has a good reporting feature.
What does the software or service not do well?
I think there could be improvements on the ATS, however, I do understand that some of the features have to be customized. Learning how the workflows operate can be a bit confusing. Sorting candidates by application date is challenging. I also do not like that the hiring manager has visibility to see all candidates and their resumes. The business process flow is very long, there should be ways to bypass/override in certain situations.
What do you wish you had known about the software or service before using?
I wish that I would have known about the system limitations that it has and that it wasn't really intended to be an ATS. It was a very hard transition from our previous ATS to this one.
Have you used a competitor to the software or service? If so, how does it compare?
Yes. Prior to Workday, we used Taleo and I have also used UltiPro, Brassring and Jobvite. In all honesty, I liked Taleo, UltiPro and Jobvite more than I do Workday. The functionality was just better, more streamlined and you had more options to customize. With Workday, you have to wait for a new update to come out and that's frustrating. It just doesn't have all the bells and whistles that an ATS should have.
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