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Review of LegalZoom

Kristi Porter

  • Reviews Icon 30 Reviews
  • Points Icon 562 Points
  • Screenshots Icon 30 Screenshots

Overall Experience
Ease of Use
Customer Service
What does LegalZoom do well?
When I started my business, I knew I wanted an LLC, but had no idea how to navigate the process. I was told which website I should use, and how easy the process was, but it still didn't make sense. So, I turned to LegalZoom. It was very easy to set up and get my LLC.
What does LegalZoom not do well?
I know I way overpaid by using LZ rather than just doing it on my own, but this was much easier than trying to figure it out myself. So, I was also aware of that fact. My only real issue came when I made them my registered agent for the first year, and they didn't send my renewal paperwork in time. So, I ended up paying a late fee. It wasn't all that much, but incredibly annoying considering I paid to have them do that. I canceled that service ASAP, and would not recommend it unless you have a more complicated business structure.
What do you wish you had known about LegalZoom before using?
They do a great job of advertising, so when the need came, I turned to them first. I didn't know what I didn't know. As I said, for the ease of setup and peace of mind, I knew I was overpaying and I was fine with it. But some of the other stuff they try to sell you on is just not worth it (registered agent), but it feels overwhelming at the time. I've also sat in on a couple of their webinars, and they were ok. I do like having the ability to use their contract templates, though.
Have you used a competitor to LegalZoom? If so, how does it compare?
No, I haven't used anything else.
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