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Review of Zoom

Rachael Wonderlin, MS

  • Reviews Icon 3 Reviews
  • Points Icon 55 Points
  • Screenshots Icon 3 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Zoom do well?
It’s great to use for business calls. So much better than Skype or any other video service thus far. I appreciate that it connects to my Acuity scheduler well, too. It’s also great to record calls and then send the recording.
What does Zoom not do well?
I often get notifications that my Zoom meeting has started, but it hasn’t. I also wish there was an easier way to share calendar invites, like I can’t schedule a zoom meeting and have it email my contacts.
What do you wish you had known about Zoom before using?
That I could schedule with Acuity — I had to find that out later on my own. Also that I couldn’t really invite people via the Zoom link, that would be useful.
Have you used a competitor to Zoom? If so, how does it compare?
Yes, Skype Business and Microsoft Teams, both lacking, half the time I can’t even get on Teams.
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