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Review of Nextiva

Cole Rieben

  • Reviews Icon 24 Reviews
  • Points Icon 135 Points
  • Screenshots Icon 21 Screenshots

Overall Experience
Ease of Use
Pricing
Customer Service
What does Nextiva do well?
Nextiva is really good at handling call flows and groups for hundreds of hard or soft phones.
What does Nextiva not do well?
Their analytics need to be better. I still cannot get detailed user data to make hiring decisions from.
What do you wish you had known about Nextiva before using?
I wish I would have known that their weekend support was outsourced.
Have you used a competitor to Nextiva? If so, how does it compare?
yes - 59